Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
Every set is handcrafted with great care, so please allow 1-5 business days for us to create your order. If you've purchased multiple sets, we may need a little extra time to ensure each one is perfect.
Shipping Times are as follow:
- New Zealand Standard Shipping ( 1-5 business days )
- New Zealand Express ( 1-3 Business days )
- Australia Post Standard ( 5-7 Business days )
- Australia Post Express ( 2-3 Business days )
Please click here for more shipping details.
For help finding your perfect fit, please refer to our Sizing Guide, which includes a size chart and instructions on how to measure your nails correctly.
We offer replacement nails for a fee of $6 NZD per nail, plus shipping. Alternatively, you can receive a free replacement nail with your next full set purchase.
For more information or to place an order, please contact us via email or our contact form.
Proper preparation is essential! Please follow our Application Guide for the best results.
- Adhesive Tabs: 1-7 days of wear
- Nail Glue: 1-3 weeks of wear
Shipping rates vary based on location and order size. Please refer to our Shipping Policy for detailed information.
Due to hygiene concerns, we are unable to accept returns or exchanges. Please review your order carefully before completing your purchase.
For more details, please read our full Return Policy.